Guests enJoy

Skyrocket guest satisfaction for the 83% of travelers who consider shopping key to their stay with a local authentic shopping amenity.

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What makes nJoy Shopper such a powerful guest amenity

Millennials account for nearly 50% of hotel guests - and 51% of all luxury purchases made by millennials are made during travel.

Provide guests a mobile shopping amenity personalized to your property, including only your preferred vendors.

Earn revenues for your property from every vendor you include, and every time a guest shops with your vendors.

How it works

Empower your guests to shop fast and enjoyably

83% of your guests consider shopping an important part of their trip. 51% of luxury purchases made by millennials were made during travel.

Live chat shopping

Offer your guests a mobile live-chat shopping amenity that enriches their stay

Customer engagement

Guests engage with a content rich experience compliments of your preferred vendors

Fast exploring

Guests explore your destination

In-message sales

Guests enjoy acquiring the items they want in just moments right in chat

Personalize guests shopping experiences

Mobilize the entire local shopping experience into guests hands

Create custom shopping groups to satisfy all your property's needs

Invite your preferred vendors - and only your preferred vendors - in to service guests

Provide personalized help for each shopping experience with complete front or concierge desk control

Understand which vendors, products and experiences generate the most guest satisfaction

Generate revenue for your property

Invite your recommended vendors into shopping groups as paid partners

Earn a monthly partner fee from each paid partner

Earn a referral fee on every completed purchase

Learn more about generating revenues

Want to boost guest loyalty?

Engage guests with a rich shopping experience to drive repeat stays

Guests who are digitally engaged with a hotel are 3x more likely to return to the brand

Engage guests with targeted messaging and campaigns, including shopping incentives to return

Deploy nJoy Shopper easily in your own hotel appfor a seamless branded experience

Our library and powerful APIs mean it’s easy to integrate nJoy Shopper right into your existing app to increase its value for guests.

Live chat shopping

Guests experience fun easy shopping right in chat

Your preferred vendors

Only your property's preferred vendors are included

The latest offerings

Inspire guests with a live feed of all your vendors latest offerings

Generate revenue

Generate a new revenue stream for your property