Preferred Shopping

By invitation only.

Sofitel Shopper plugs your business into the 83% of Sofitel Beverly Hills guests who consider shopping important to their trip - because almost 50% of all luxury purchases are made by guests when they're in town.

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What makes Sofitel Shopper so effective?

Guests overwhelmingly use mobile as a shopping companion during travel.

How it works with Sofitel Beverly Hills

Plug into Sofitel Beverly Hills guests as they are in the buying mindset

Live chat with Sofitel guests, offer your products in just moments, and make sales right in message.

Customer acquisition

Connect with Sofitel Beverly Hills guests right on their mobile phones

Live chat shopping

Live-chat with guests just as they are looking to purchase

Fast product posting

Offer your products and services easily right in conversation

In-message sales

Guests purchase right in chat, or visit your store in person

51% of luxury purchases made by millennials are made during travel

Become a preferred partner to Sofitel hotel guests
The nJoy Hospitality Preferred Partner program is an exclusive selection of businesses that are recommended by Sofitel Beverly Hills and engage guests directly on their phones before, during, and after their travel.
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Live chat leads to a 48% increase in revenue per chat hour

Stay connected with Sofitel guests

Connect with guests before, during and after their stay

Connect with Sofitel Beverly Hills guests on their mobile phones, and make it easy to purchase when they're in town - and back home.

Always a preferred vendor

You're always a preferred vendor of Sofitel Beverly Hills, on guests' phones 24/7, 365 days a year

Constant customer contact

More contacts, more customers. Stay in constant contact with this affluent shopper demographic

New customers every day

Unleash the power of your business in front of new guests every day to drive awareness, traffic and revenue.

Tour Sofitel Preferred Shopping

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Ring in Travel Sales

50% of all luxury purchases are made when customers are traveling

Start boosting travel sales today

Mobilize your store into Sofitel guests' shopping bags today

Set your store up for success with the mobile shopping management platform that gets you in front of guests in the shopping mindset fast.

No need for cumbersome mobile cataloging or shop setup.

So you spend your time connecting with guests, offering your products, making sales, and satisfying new customers.